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Technology

Robots rise in restaurants, but diners still prefer humans

As the industry takes another big step toward more automation, consumers are holding back.

Financing

The restaurant recovery is top-heavy

The very largest chains performed best in the pandemic-hurt year of 2020. And they’re coming out of it better, too, says RB’s The Bottom Line.

Many develop independent concepts, while others go with franchises. Some continue to deal with challenges associated with the chain’s collapse.

Independents had an easier time getting staff and federal relief, according to new data from the U.S. Small Business Administration.

After years of measured growth, the ghost kitchen provider is ready to apply its experience to rapid expansion.

Restaurant concepts are breaking out of the brick-and-mortar mold, seizing growth opportunities at colleges, stadiums, c-stores and similar venues.

The chain’s 700-unit deal with Reef Kitchens signals that delivery-only locations could be the next big battleground for big concepts, said RB’s The Bottom Line.

The nearly 40-year-old fast casual, known for its hot foods serving line, is eyeing new store formats and upgraded tech to shorten the “customer journey” to its heaping plates of orange chicken.

Wendy’s plan to open 700 units with Reef Technology is a new high-water mark for the delivery-only restaurant business.

The chain has signed a deal with PT Mitra Adiperkasa Tbk to expand in Indonesia as it looks to add more units overseas.

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