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How your restaurant sales and profits compare to competitors' and what you can do to improve financial performance


Kim Malek pushes all her chips in for Salt & Straw

The fast-growing ice cream chain with the unique flavors has recovered from a “nightmare” behind a founder who spent 16 years formulating the idea and put in everything to get it started.


Former Burgerim operators show the limits of franchising

The franchisees who’ve started their own locations have made changes to help them make money, which they couldn’t do as part of a franchise, says RB’s The Bottom Line.

A survey of about 5,300 small businesses reveals that the delta strain of coronavirus has landlords waiting and operators worried.

The very largest chains performed best in the pandemic-hurt year of 2020. And they’re coming out of it better, too, says RB’s The Bottom Line.

Many develop independent concepts, while others go with franchises. Some continue to deal with challenges associated with the chain’s collapse.

The chain’s 700-unit deal with Reef Kitchens signals that delivery-only locations could be the next big battleground for big concepts, said RB’s The Bottom Line.

Technomic’s David Henkes and Kevin Schimpf join this week’s episode of the RB podcast “A Deeper Dive” to take a deep look at industry sales and the forecast going forward.

Industry officials say the surge in COVID infections from the delta strain of coronavirus is already dampening traffic and raising the industry's vulnerability.

The fast casual, which recently submitted documents to go public, said Spyce’s automation will allow it to speed throughput and let workers focus on food prep and hospitality.

The information firm also notes that other factors could be at play as sales have slowed so far in August.

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