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Best practices for improving recruitment, retention and training


A bad image costs chain restaurants’ new hires—and aid dollars

Independents had an easier time getting staff and federal relief, according to new data from the U.S. Small Business Administration.


Restaurants get creative to attract and keep workers

In a super-tight labor market, operators big and small are increasing pay, offering more days off and trying other perks to staff up.

Colectivo Coffee's 440 employees will now be represented by local affiliates of the International Brotherhood of Electrical Workers.

New research shows that a decision to take or leave a restaurant job can hinge on often overlooked aspects of a worker's life.

Groups such as One Fair Wage intend to ask the state's first female governor, Kathy Hochul, to close the gender wage gap by disallowing the concession for restaurants.

Amid a tight labor market, the fast casual is adding its name to the growing list of restaurants sweetening benefits with free or reduced-cost educational programs.

But the move has a ripple effect on already tight margins, adding to stress and uncertainty for small restaurant operators.

More cities and states are taking their minimums to $15. Big companies are raising their wages in advance of those moves. The impact has changed the economics of the industry.

Realistic or not, a $15 wage holds the promise of a better life for restaurant employees.

The burger giant and its franchisees are getting more applications, and argue that people who start their careers at one of their restaurants have better financial security later in life.

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